FiNet’s industry-leading support team. In addition to hands-on personal support, we’ll provide a number of online resources for our merchant partners.
Important notices and updates concerning hardware or software along with instructions and next steps.
Our industry-leading service team and business consultants are just a phone call or click away.
p: 330.702.8415
800.487.5577
f: 330.703.8416
866.476.8416
Monday – Friday: 8:30 am – 5:00 pm ET
24/7 after-hours support is available. Consult your processing documentation or the sticker on your terminal hardware for the appropriate help desk.
The FiNet staff is working remotely throughout the COVID-19 pandemic but maintaining our standard office hours to provide support for our financial institution and merchant partners.
FiNet’s industry-leading support team. In addition to hands-on personal support, we’ll provide a number of online resources for our merchant partners.
Important notices and updates concerning hardware or software along with instructions and next steps.
Our industry-leading service team and business consultants are just a phone call or click away.
p: 330.702.8415
800.487.5577
f: 330.703.8416
866.476.8416
Monday – Friday: 8:30 am – 5:00 pm ET
24/7 after-hours support is available. Consult your processing documentation or the sticker on your terminal hardware for the appropriate help desk.
The FiNet staff is working remotely throughout the COVID-19 pandemic but maintaining our standard office hours to provide support for our financial institution and merchant partners.
A new report released by The Strawhecker Group, the world’s largest analytics and consulting firm focused on the payments acceptance industry, revealed the economic toll faced by small businesses throughout the month of April as a result of the COVID-19
The pandemic was unprecedented when it showed up in February and March; the phases of its aftermath will also be without a reference point. While it’s clear that the digital shift will stick in the retail ecosystem, other elements of
Mastercard is launching a consumer protection plan to reduce fraud at the gasoline pump as it postpones the EMV Automated Fuel Dispenser liability deadline for fuel merchants until April 2021. Mastercard is joining other major card companies in providing a
New network data from Mastercard Inc. show U.S. switched volume is off 6% year-over-year for the week ending May 7 compared with a 26% decline in the week ending April 30. Mastercard on Thursday released two more weeks of network data,
The COVID-19 pandemic has sent the entertainment, fitness and restaurant sectors scrambling to adapt their revenue models and maintain customers’ loyalty during lockdowns. Business owners in these industries are learning how to survive financially as consumers abide by stay-at-home orders,
The coronavirus pandemic winds on, and while it seems like it’s been forever, when — and not if — we emerge from all this, consumer spending will be altered. In an interview with Karen Webster, Chuck Fagan, president and CEO
As more people worry about catching coronavirus from touching cash and credit-card terminals, a onetime niche technology is roaring into the mainstream. Use of contactless mobile payments — services that once struggled to catch on in the U.S. — is
Like most small businesses, restaurants have been hard hit by the current business landscape. However, many have had the opportunity to stay open by adapting to a new business model — carry out and delivery. In doing so, some of
More than five years after the launch of Apple Pay and four-plus years after the US POS liability shift for EMV, the US market finally appears set to fully embrace contactless payments. To date, consumer adoption of contactless payments (also
The EMV liability on the forecourt is still on target to shift in less than six months. The National Association of Convenience Stores (NACS) joined with several other fuel retailing groups to ask the major financial card networks to push
7355 California Avenue
Boardman, OH 44512
p: 330.702.8415
800.487.5577
f: 330.702.8416
866.476.8416
FiNet is a registered ISO/MSP of BMO Harris Bank NA
