For card-not-present merchants, familiarity with the chargeback process and its guidelines is a necessary part of accepting payments online, over the phone, or via mobile app. While merchants might argue the rules are tilted in consumers’ favor, the process was
- Community Banks
We take pride in creating a merchant services program that complements each of our partners’ unique circumstances within its respective community, all while maximizing the program’s efficiency and revenue opportunities.
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Hours of Operation
Monday – Friday: 8:30 am – 5:00 pm ET
After-hours “emergency” support is available by calling the appropriate 24/7 help desk for your processing service. Consult your program documentation or the sticker on your terminal hardware for the appropriate contact information.