• Home
  • Community Banks
  • Merchants
  • News
  • Home
  • Community Banks

    Community Banks

    We take pride in creating a merchant services program that complements each of our partners’ unique circumstances within its respective community, all while maximizing the program’s efficiency and revenue opportunities.

    About the Program

    Bank Home
    Dashboard
    Program Overview
    Marketing Resources
  • Merchants
  • Contact Us

    Contact Us

    Our industry-leading service team and business consultants are just a phone call or click away. 

    p:  330.702.8415
          800.487.5577
    f:   866.476.8416

    A small number of callers are experiencing issues when dialing our 800 number. If you cannot connect, please try calling our secondary number at 330.702.8415, contact us via email at info@finet.net or use the contact form at the bottom of the page. 

    info@finet.net

    Facebook Twitter Youtube

    Business Hours

    Monday – Friday: 8:30am – 5:00pm ET

    During off-hours, support for emergency issues is available by calling the 24/7 help desk for your specific processor or equipment provider. Consult your program documentation or terminal hardware for the appropriate contact information.

  • Home
  • Community Banks

    Community Banks

    We take pride in creating a merchant services program that complements each of our partners’ unique circumstances within its respective community, all while maximizing the program’s efficiency and revenue opportunities.

    About the Program

    Bank Home
    Dashboard
    Program Overview
    Marketing Resources
  • Merchants
  • Contact Us

    Contact Us

    Our industry-leading service team and business consultants are just a phone call or click away. 

    p:  330.702.8415
          800.487.5577
    f:   866.476.8416

    A small number of callers are experiencing issues when dialing our 800 number. If you cannot connect, please try calling our secondary number at 330.702.8415, contact us via email at info@finet.net or use the contact form at the bottom of the page. 

    info@finet.net

    Facebook Twitter Youtube

    Business Hours

    Monday – Friday: 8:30am – 5:00pm ET

    During off-hours, support for emergency issues is available by calling the 24/7 help desk for your specific processor or equipment provider. Consult your program documentation or terminal hardware for the appropriate contact information.

Covid-19  ·  Studies

Even post-pandemic, consumers embrace a digital-first world

FiNet
March 23, 2021

It all started a year ago. Remember? There came a scary event that’s changed nearly everything about how we live, work, play — and pay for the pleasure. PYMNTS has tracked the destructive path of COVID through the business world, surveying nearly 22,000 U.S. consumers in the process.

Looking at a census-balanced sample of nearly 2,000 U.S. adults to see trends in lasting consumer sentiments about the digital shift and everything after, what jumps out is the profound and extensive degree of digital transformation of entire societies, and how that’s OK with a great many people.

Per the new report, 62 percent of consumers are grocery shopping in stores less than they did pre-COVID and “do not want to do so as much as they did before the pandemic,” and for remote workers it’s much the same story. “Seventy-nine percent of remote workers say they want do not want to go back to working at physical workplaces, apparently preferring the company of family, roommates and pets to commuting to work every day,” per the report.

Clearly, the digital shift is staying with us, even as we reemerge into the physical world.

Figure 1

Fascinating lifestyle patterns have formed out of necessity, with touchless digital shopping options that reduced the risk of infection, bringing brightness to a dark picture.

The report finds that 38 percent of all consumers have shifted from dining in restaurants to ordering food on their mobile phones for pickup, and 77 percent who shifted to mobile order-ahead apps will stay with that mode of dining post-pandemic.

“Data shows that 26 percent of consumers report using aggregators like Uber Eats, Grubhub and DoorDash more now than they did before the pandemic began. Eighty percent of them say they intend to keep using aggregators at least as often as they do now even after the pandemic has subsided.”

There’s good reason for these patterns to stick, as people are using digital tools and platforms to manage more aspects of their lives, giving a newfound sense of freedom when we need it.

“One of the reasons that digital channels have helped consumers clear their schedules is that they enable them to place purchases anytime, and such shoppers can use a mix of digital and brick-and-mortar channels for nearly all of the products they purchase. The extent to which they use physical channels, digital channels or both nevertheless depends on the type of products they are buying at any given time,” per the report.

Figure 2

We all listened, watched and waited for most of 2020. Then the vaccines started arriving. That was the sign many millions were waiting for, and it shows up in the numbers.

“Consumers see the light at the end of the tunnel now that vaccines are more widely available. Access to vaccines and interest in getting vaccinated are at an all-time high in the U.S., as 66 percent of U.S. consumers are either vaccinated or plan to get vaccinated,” the study states. “Twenty-eight percent of the adult population have already received at least one vaccination shot, and 53 percent are either vaccinated or likely to get vaccinated when they become eligible. This is up from just 38 percent of consumers who had already been vaccinated or planned to get vaccinated back in November, when the U.S. vaccine rollout kicked off.”

Immunization makes people feel safer — a fact that’s driving a lot of optimism now.

 

Source: PYMNTS.com


Covid-19: The digital acceleration it caused that no one saw coming
Previous Article
Contactless payments are far more than just sanitary
Next Article

7355 California Avenue
Boardman, OH 44512
p: 330.702.8415
    800.487.5577
f: 330.702.8416
    866.476.8416

© 2023 FiNet, Inc.

FiNet is a registered ISO/MSP of BMO Harris Bank NA

Privacy Policy
Envelope Facebook-f Twitter Linkedin Youtube

Community Banks

Community Banks Home
Program Overview
Dashboard
Marketing Resources

Merchants

Processing Services
Business Mgmt/Payments
Retail POS Systems
Additional Solutions
FREE Cost Analysis

Company

Contact Us
Click to access the login or register cheese
Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
View preferences
{title} {title} {title}